Returns Policy

If you are not completely satisfied with your purchase, simply return the item to us in its original unused condition within 14 days of receipt.

We will issue a full refund on receipt, excluding the original delivery charge.

How to Return an Item
1. Please complete the Product Returns Information Form on our website to request an RMA number.

2. Mail your returned item(s) to:

Hurst Setter & Associates Ltd
Returns Department
All Saints Court
76 Branston Road
Burton on Trent
DE14 3GP

3. Include in your package the RMA number.

Please note
1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
2. Products that have been used or altered will not be accepted for return.
3. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
4. The cost of returning the item to us is your responsibility.